FAQ
What are the payment terms with the factory?
What products does the factory not accept for production?
Do you have international quality certificates? Do the materials meet environmental requirements?
Can I order small batches? How quickly can changes be made to an order?
What are the payment terms?
What is the maximum production capacity? Is it possible to produce several models at the same time?
Can I order a test sample before the production series? How much does it cost and how long does it take to make a sample?
Do you have designers? Do you create 3D models and CAD drawings?
Do you provide custom packaging? Can barcodes/QR codes be applied?
What are the production timelines and what happens if they shift? Are there guarantees of on-time delivery?
Do you handle export documentation? Do you work under FOB, CIF, DDP terms?
Do you provide a product warranty? What should be done in case of defects? How are disputes resolved?